Flying Crane Pendant

All products ordered with be dispatched next working day (Monday to Friday, except bank holidays) with Royal Mail next day service. This service aims to have your item(s) with you the next day, and needs to be signed for. Saturday delivery isn't guaranteed. This service is also a fully insured service, protecting you against any accidents during delivery.

We want to make our customers happy so if you have any problems please contact us straight away.

Under the Consumer Rights Act 2015 you have a legal right to reject goods that are unsatisfactory quality, unfit for purpose or not as described and get a full refund 

This right is limited to 30 days from the date you buy a product. After 30 days you will not be legally entitled to a full refund if your item develops a fault.

Changed your mind?  You have 14 calendar days to return your goods back to us.  We will endeavor to refund your money within 14 calendar days after recieving the goods back.

If you are returning an item it must be returned using a fully insured signed-for service. (our suggestion is Royal Mails Next Day delivery Sevice) You are responsible for the return shipping costs.